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Everything you do is absolutely viewed.

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And it's viewed through individual lens of people.

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But if you say, you know, I really want you to work hard.

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And then you don't show up 'til 9 o'clock in the morning

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and you leave at 3 o'clock in the afternoon,

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it's pretty hard to convince people that they need to work hard,

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when maybe you don't work as hard.

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Everything you do is going to be looked at,

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scrutinized and reviewed and interpreted.

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And everyone knows your mood in the office and how you are that day.

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If there is a day that you're not optimistic,

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that you're not spending a little bit of time with people,

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the word goes out that, well, you know,

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the Commissioner's really in a foul mood today.

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So you can have really lousy days

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and there're probably even sometimes you have a terrible week.

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As a leader, as a manager,

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you can't really afford to signal that to the people that you work with every day.