WEBVTT

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Hankinson: Vancouver has had a preclearance operation for many decades,

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but in the last few years with the advent of things such as

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the APC kiosk and other processes,

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the preclearance process now for customers is great.

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Customers focus in on the speed of and ease of moving through the airport

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and the preclearance process helps a customer do that.

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Business is absolutely affected positively by preclearance.

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The customer really wants to move through an airport process

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as quickly as possible and as easily as possible.

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And as part of that preclearance process they can get all of the check-in,

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drop the bags, move through security, through CBP quickly.

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That then gives them time to shop

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and that's where the airport gains additional benefit,

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because the customer has time and often when they have time, they shop.

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And we like that.

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The growth in connection traffic has resulted in

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an additional demand for food and beverage and for retail services.

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And as a result of that growth in connection traffic,

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because it's easier to move through the process

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that has resulted in increased benefit to the airport,

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because we're able to do more business post CBP,

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with the customer that results in revenue being generated for the airport.