WEBVTT

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♪Bright music♪

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- [Narrator] So, you're ready to travel.

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Just...not to an Enrollment Center
to renew your Global Entry,

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NEXUS, or SENTRI membership.

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Not a problem!

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Now you can renew your Global Entry,

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NEXUS, or SENTRI
membership right from home.

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With the new remote interview process,

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simply fill out your
renewal application online,

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and when it comes time to
schedule your interview,

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you'll see an option to
schedule a remote interview,

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if you're eligible. All
you'll need is Zoom,

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a device with a working
video camera and microphone,

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a valid passport, and proof of residency.

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Remote interviews take 15 minutes

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and require no preparation
beyond the necessary

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documentation and downloading Zoom.

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A CBP Officer will ask you
about your personal information

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and your travel plans
over a secure connection,

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just like an in-person interview.

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To be eligible, you need to
be at least 18 years old,

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have previously submitted
fingerprints and a recent photo,

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either when you first applied
or at your last renewal,

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and have been granted
Conditionally Approved status

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on your renewal application.

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Prefer to interview for
your renewal in person?

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No problem.

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Just select the option to
schedule an in-person interview,

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or conduct your interview
via Enrollment on Arrival

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at a participating airport when you return

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from your next international trip.

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And remember, like all
travelers entering the US

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from other countries, you're
still subject to US laws

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and regulations regarding
merchandise, food, plants,

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and currency over $10,000.

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If you have anything to declare,

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please see a CBP officer.

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Wherever you're going, we want
renewing your Global Entry,

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NEXUS, or SENTRI membership
to be as easy as possible.

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For more information or
to start your renewal,

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visit ttp.dhs.gov.

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♪Bright music♪