centers to promote social distancing and protect
the health and safety of travelers.
LOS ANGELES—U.S. Customs and Border Protection (CBP) announced plans today for reopening the Los Angeles International Airport (LAX) Global Entry Enrollment Center (GEEC) to the public on September 8. The reopening plans were developed in consultation with CBP health and safety experts and include measures to minimize the risk of exposing travelers and CBP personnel to COVID-19.
Beginning September 8, conditionally approved Global Entry applicants will be able to complete in-person. These applicants must schedule enrollment center interviews in advance by logging into their account on the Trusted Traveler Programs website.
CBP has introduced new measures at enrollment centers to promote social distancing and protect the health and safety of travelers. CBP personnel at enrollment centers are now required to wear agency-approved masks when interacting with the public. All applicants and visitors at enrollment centers are required to wear face masks consistent with CDC recommendations and state and local mandates.
In addition to the new face mask requirements, applicants who visit enrollment centers may observe:
- Staggered or reduced appointment availability;
- The elimination of sign-in sheets and certain other touch points;
- Limited seating in waiting areas;
- More frequent disinfection of the service counters;
- Plexiglass barriers and/or facial shields at service counters; and
- Other measures to promote social distancing.
Specific health and safety measures may vary among enrollment centers based upon the physical layout of the facility and other considerations. CBP will continue to require that all Trusted Traveler Programs applicants submit fingerprints during their interview to complete the enrollment process.
CBP temporarily suspended operations at Trusted Traveler Programs enrollment centers on March 19 to minimize the risk of exposing travelers and CBP personnel to the novel coronavirus. Enrollment on Arrival has remained operational and that program remains the best option for conditionally approved Global Entry applicants to complete the enrollment process without pre-scheduling an interview.
Trusted Traveler Programs support CBP’s mission of securing U.S. borders while facilitating lawful travel and trade. These innovative programs allow more than nine million pre-approved, low-risk travelers to bypass traditional CBP inspection lines and receive expedited processing when entering the United States.