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  1. Home
  2. About CBP
  3. Contact Us
  4. Locate a Port of Entry
  5. Chicago, Illinois - 3901

Chicago, Illinois - 3901

Port Type
Service Port
Permitted Customs Brokers Listing
Port Code
3901

Location Address

5600 Pearl Street
Rosemont, IL 60018
United States

Mailing Address
Same as location address

Phone Contact:
Phone
+1 847-928-3000
Fax Number:
Fax
+1 847-928-8249
Port Director
Michael J. Pfeiffer
Office Hours
Sunday: 9:00-17:00
Monday: 9:00-17:00
Tuesday: 9:00-17:00
Wednesday: 9:00-17:00
Thursday: 9:00-17:00
Friday: 9:00-17:00
Saturday: 9:00-17:00

Service Contacts
Export Control Desk
Phone: (847) 928-3232
Fax: None

 

Exports
Phone: (847) 928-8065
Fax: None

 

Remote Location Filing
Phone: (847) 928-8058
Fax: None

 

Entry Clearance Desk
Phone: (847) 928-8059
Fax: None

 

CT 308
Phone: (847) 928-8092
Fax: None

 

Drawback Section
Phone: (847) 928-8070
Fax: None

 

CT 309
Phone: (847) 928-8091
Fax: None

 

CT 307
Phone: (847) 928-8079
Fax: None

 

CT 306
Phone: (847) 928-8078
Fax: None

 

CT 305
Phone: (847) 928-8077
Fax: None

 

CT 304
Phone: (847) 928-8076
Fax: None

 

CT 302
Phone: (847) 928-8074
Fax: None

 

CT 301
Phone: (847) 928-8073
Fax: None

 

Reports Unit
Phone: (847) 928-8068
Fax: None

 

Protests/Files Unit
Phone: (847) 928-8069
Fax: None

 

Entry Unit
Phone: (847) 928-8066
Fax: None

 

Bond/ Licensing Unit
Phone: (847) 928-8054
Fax: None

 

Cashier Unit
Phone: (847) 928-8053
Fax: None

 

Drawback Section
Phone: (847) 928-8070
Fax: None

 

Export Control Desk
Phone: (847) 928-3232
Fax: None

 

Exports
Phone: (847) 928-8065
Fax: None

 

Entry Clearance Desk
Phone: (847) 928-8059
Fax: None

 

Fines, Penalties & Forfeitures
Phone: (312) 983-1324
Fax: (312) 353-4832
Email: 3901-Chicago-FPF@cbp.dhs.gov

 

Protests/Files Unit
Phone: (847) 928-8069
Fax: None

 

Remote Location Filing
Phone: (847) 928-8058
Fax: None

Facilities and Crossings
Commercial Air Passenger Inspections (Federal Inspection Service) Includes a Public Counter / CBP Office for departing passenger FINCEN filing and CARNET processing
Phone: (773) 686-2800
Address: Chicago O'Hare International Airport
Terminal 5 - Lower Level - CBP Office (opposite baggage carousel 12)
10000 Bessie Coleman Drive
Chicago, IL 60666
Operational Hours: 24 hours (Central)
Seven (7) Days a Week

 

Deferred Inspections
Address: Chicago O'Hare International Airport
Terminal 5 - Lower Level - CBP Office (opposite carousel 12)
10000 Bessie Coleman Drive
Chicago, IL 60666
I94 Correction Instructions: i94chi@cbp.dhs.gov
Phone: (773) 686-3669

 

General Aviation Inspections
Phone: (773) 686-2800
Landing Rights: (773)686-2800 ext. 1202
Operational Hours: 8:00 a.m. – 4:00 p.m. (Central) Daily

 

Global Entry Enrollment Center
Address: Chicago O'Hare International Airport
Terminal 5 - Lower Level - CBP Office (opposite baggage carousel 12)
10000 Bessie Coleman Drive
Chicago, IL 60666
Phone: (773) 686-7066
Operational Hours: 8:15 a.m. – 3:30 p.m. (Central) Weekdays (Monday - Friday)

Notices

Contact Information

Alternate fax contact for Midway International Airport is (773) 462-9479.

Special Instructions:

Public Parking is available directly across from Chicago O’Hare International Airport – Terminal 5 at the short-term parking lot (payment required). Parking lot D is closest to Terminal 5 for international arrival passenger pick ups as well as for appointments at the Deferred Inspections Unit and Global Entry Enrollment Center.

Terminal 5 may also be accessed via the O’Hare Airport Transit System (ATS) from the other airport terminals or if using the Chicago Transit Authority Subway (Blue Line).

Departing international passengers required to fulfill requirements by filing a FINCEN with CBP or those requesting outward CARNET endorsements should report to CBP at the Public Counter / CBP Office at Terminal 5, Lower Level (near baggage carousel #12). This is the same office for Deferred Inspections and the Global Entry Enrollment Center. If you require FINCEN or CARNET services during the overnight hours from 8:00pm to 7:00am, you should report to this office and call (773) 686-2800 x3668 for assistance.

Last Modified: Nov 18, 2024