Operations suspended to help prevent spread of novel coronavirus
WASHINGTON — U.S. Customs and Border Protection will extend the temporary closure of Trusted Traveler Program enrollment centers until at least June 1, 2020. CBP is taking this precautionary measure to minimize the exposure of CBP personnel and the public to the novel coronavirus (COVID-19).
The temporary closure applies to all public access Global Entry enrollment centers, NEXUS enrollment centers, SENTRI enrollment centers and FAST enrollment locations. Global Entry mobile enrollment events are also paused until further notice.
Conditionally-approved applicants who seek an enrollment center interview will need to reschedule after June 1. These applicants are encouraged to check their e-mail and Trusted Traveler Program accounts for further information. CBP will continue to monitor the situation in order to resume enrollment centers interviews as soon as possible.
CBP’s Enrollment on Arrival program will remain operational. Conditionally-approved Global Entry applicants will be able to complete the enrollment process when arriving on an international flight at any of the 60 airports that offer this program.
In response to the COVID-19 outbreak, CBP extended the period of time that Trusted Traveler Program applications remain active. All applicants now have 485 days from the date that CBP conditionally approves their application to complete the enrollment process. In addition, CBP will extend for up to 18 months the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires.
CBP’s highest priority is to ensure the health, safety and security of our workforce and the American people. CBP agents, officers and mission support personnel will continue to support the whole-of-America response to the COVID-19 outbreak.
*Updated 5/20/2020 to clarify that TTP applicants have 485 days from the date that CBP conditionally approves their application to complete the enrollment process.