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Policies, Procedures and Directives

CBP has numerous policies, procedures, and directives. Please search for the document using titles or keywords.

Title Abstract File Download Document Post Date Last Published Date Last Revised Date
CBP Directive on External Training Programs

This directive establishes requirements and procedures for selection, approval, and recording of all external training opportunities and ensures external training opportunities outside of CBP's TAP and centralized senior service school type programs are mission-aligned, done in support of a specific professional need that will enhance the workforce, and are equitably applied and available to…

CBP Memorandum on Custodial Considerations for Medically At-Risk Individuals

The safety of U.S. Customs and Border Protection (CBP) employees, individuals in our custody, and the public is the top priority during all aspects of CBP operations. CBP’s National Standards on Transport, Escort, Detention, and Search (TEDS) guidance directs that individuals should generally not be held for longer than 72 hours in CBP holding facilities. Every effort must be made to hold…

CBP Memorandum on Additional Guidance on Recordation, Linking, and Processing of Family Groups

Guidance on the documentation, recordation, linking, and processing of certain adults as family groups, based on particular familial relationships. The following guidance pertains specifically to those family groups comprised of the following individuals, if the relationship is known at the time of encounter or determined while the individuals are in CBP custody in the same CBP facility.…

CBP National Parking Directive

This Directive establishes the U.S. Customs and Border Protection (CBP) policy concerning the use of appropriated funds to procure and subsidize parking for federal employees who commute to work in privately-owned vehicles (POVs) and to procure parking for Government-owned vehicles (GOVs) and Government-leased vehicles. This Directive also establishes CBP policy for parking POVs and GOVs at…

CBP Memorandum on Reimplementation of the Sept 2021 Guidelines for the Enforcement of Civil Immigration Law

The memorandum primarily provides guidance to U.S. Immigration and Customs Enforcement (ICE) personnel regarding the use of discretion to prioritize enforcement actions. It also directs agency leaders to whom the guidance is operationally relevant to implement accordingly, including U.S. Customs and Border Protection (CBP).

CBP Directive on Family Unity Policy

This policy provides guidance for CBP agents and officers in deciding whether to separate a minor child from a parent(s) or legal guardian(s), with the goal of ensuring consistent, transparent, and well-documented decision-making. This policy is issued consistent with the stipulated settlement in Ms. L v. ICE, 3:18-cv-00428 (December 11, 2023). It supersedes and replaces all previous CBP…

CBP Directive on Online/Distance Learning Mandatory Training

This directive establishes the authorities to mandate online/distance learning for U.S. Customs and Border Protection (CBP) personnel. It also includes the responsibilities to track and report the completion of mandatory training.

Accessibility Notice

CBP Directive on the Disclosure of CBP Info to Foreign Authorities

This Directive is designed to provide CBP personnel with procedures and practices for the disclosure of CBP-collected and maintained information, including records containing personally identifiable information, to foreign authorities.

Publication No. 1724-0422

CBP Directive 4320-025B - Disclosure of CBP Information to Foreign Authorities(PDF)
CBP Directive on the Public Disclosure of Employee Information

This Directive is designed to provide CBP personnel with guidance and procedures related to the disclosure of employee data, specifically personally identifiable information, in response to third-party requests.

Publication No. 1724-0422

CBP Directive 51250-025 - Public Disclosure of Employee Information(PDF)
CBP Directive on Privacy Policy, Compliance, and Implementation

This Directive provides CBP personnel with procedures and practices for safeguarding the collection, maintenance, use, and dissemination of personally identifiable information; or when engaged in activities that otherwise impact the privacy of individuals.

Publication No. 1724-0422

CBP Directive 2120-010A - Privacy Policy, Compliance, and Implementation(PDF)
Procedures for Personal Effects

The purpose of this memo is to notify all Office of Field Operations personnel of an update to the Seized Asset Management and Enforcement Procedures handbook.

Procedures for personal effects(PDF)
Emergency Driving Including Vehicular Pursuits by U.S. Customs and Border Protection Personnel Directive

On January 10, 2023, U.S. Customs and Border Protection (CBP) issued Directive No. 4510-026A, Emergency Driving and Vehicular Pursuits, with a postdated effective date of May 1, 2023.  CBP updated this directive after an extensive review of the Agency’s historical pursuit data as well as the individual pursuit policies of more than two dozen law enforcement agencies across the United…

June 2023 Re-Issue - CBP Directive 4510-026A Emergency Driving & Vehicular Pursuits(PDF) Effective January 2023 - CBP Directive 4510-026A Emergency Driving & Vehicular Pursuits (Superseded by June 2023 Re-Issue)(PDF)
2013-031_Roles and Responsibilities of U.S. Customs and Border Protection Offices and Personnel Regarding Provision of Language Access

This directive defines the roles and responsibilities of U.S. Customs and Border Protection (CBP) personnel in providing limited English proficient (LEP) persons with meaningful access to the agency’s programs and activities. CBP has long recognized the importance of effective and accurate communication between CBP personnel and the public CBP serves. Language barriers can negatively impact…

2130-031 Roles and Responsibilities of U.S. CBP Offices and Personnel Regarding Provision of Language Access(PDF)
Vulnerability Disclosure Program Policy and Rules of Engagement

As a component of DHS, CBP has an information and communications technology footprint that is tightly interwoven and globally deployed. Many DHS/CBP technologies are deployed in critical infrastructure systems and, to varying degrees, support ongoing homeland security operations.

CBP’s information systems provide essential services in support of our mission to protect the American…

CBP Vulnerability Disclosure Program Policy and Rules of Engagement(PDF)
Policy Statement and Required Actions Regarding Pregnant, Postpartum, Nursing Individuals, and Infants in Custody

This memorandum on CBP’s policy and required actions regarding pregnant, postpartum, nursing individuals, and infants establishes formal guidance related to care in custody and documentation requirements consistent with recommendations from the DHS Office of Inspector General (OIG Report No. OIG-21-49) made in July 2021.  This is the first action CBP is taking to address the…

Policy Statement and Required Actions for Pregnant, Postpartum Nursing and Infants(PDF)
Last Modified: Jun 16, 2023