How do I report?
- Use the CBP Reporting Offsite Arrival – Mobile (ROAM) app
- Call one of the phone numbers below in advance of your arrival to receive specific information.
CBP Reporting Offsite Arrival - Mobile (ROAM)
The CBP ROAM app is a free mobile application that provides an option for pleasure boaters to report their U.S. entry to CBP via their personal smart device to satisfy reporting requirements.
Travelers using the CBP ROAM app may use the app to apply to become Verified Travelers (including existing LBO, SVRS, and I-68 numbers) and receive expedited processing on future arrivals.
What information do I have to have when I call?
All Vessel masters must phone in their arrival and have the following information available:
- Reporting Locations
- Name, date of birth and citizenship of all persons on board (including passport number);
- Name of the boat and/or boat registration number;
Where to Report:
Georgia
Brunswick
Address: 700 Gloucester Street, Brunswick, Georgia
Phone Number: 912-262-6692 and 912-262-1173 (after hours)
Hours of Operation: 8 a.m. to 5 p.m.
Savannah
Address: 139 Southern Boulevard, Savannah, Georgia
Phone Number: 912-232-7507
Hours of Operation: 24/7
North Carolina
Beaufort/Morehead City
Address: 534 North 35th Street, Suite H, Morehead City, North Carolina
Phone Number: 252-726-5845
Hours of Operation: 8 a.m. to 4 p.m., Monday - Friday
Special Instructions: After-hours service is by advance appointment only. If arriving outside of regular hours, tie-up/anchor, and hoist "Q" flag. No one to board or leave the vessel until inspected.
Wilmington
Address: 721 Medical Center Drive, Wilmington, North Carolina
Phone Number: 910-772-5900
Hours of Operation: 8 a.m. to 8 p.m., Seven Days Week
Special Instructions: After-hours service is by advance appointment only. If arriving outside of regular hours, tie-up/anchor, and hoist "Q" flag. No one to board or leave the vessel until inspected.
South Carolina
Charleston
Address: 200 East Bay Street, Charleston, South Carolina
Phone Number: 843-579-6513 and 843-579-6515
Hours of Operation: 24/7
Virginia
Norfolk/Newport News
Address: 101 East Main Street, Norfolk Virginia
Phone Number: 757-533-4211 and 757-533-4218 (after hours)
Hours of Operation: 8 a.m. to 5 p.m.
Richmond
Address: 5707 Huntsman Road, Suite 1-104
Phone Number: 804-226-9675
Hours of Operation: 24/7