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  1. Home
  2. About CBP
  3. Contact Us
  4. Locate a Port of Entry
  5. Area Port of Jacksonville, Florida - 1803

Area Port of Jacksonville, Florida - 1803

Port Type
Service Port
Permitted Customs Brokers Listing
Port Code
1803

Location Address

10426 Alta Drive
Jacksonville, FL 32226
United States

Mailing Address
Same as location address

Phone Contact:
Phone
+1 904-714-3100
Fax Number:
Fax
+1 904-714-3301
Port Director
Jennifer Bradshaw
Office Hours
Sunday: Closed
Monday: 8:00-16:00EST
Tuesday: 8:00-16:00EST
Wednesday: 8:00-16:00EST
Thursday: 8:00-4:00EST
Friday: 8:00-16:00EST
Saturday: Closed

Directions to Port Office

I-295 East

Take I-295 East to the FL-105 Heckscher Dr/Zoo Pkwy; Go West

Turn right onto New Berlin Road

Turn left onto Alta Drive

10426 Alta Drive is on the left


Service Contacts
Scheduling, Landing Rights, and Immigration  
Phone Number: (904) 714-3100 X1
Email Address: jmastt@cbp.dhs.gov
jaxlandingrights@cbp.dhs.gov
Trade and Cargo
Phone Number: (904) 714-3100 X2
Email Address: jacksonvilletrade@cbp.dhs.gov
Agriculture
Phone Number: (904) 714-3100 X3  
Email Address: jacksonville_cbp_agriculture@cbp.dhs.gov
Vessel Entrance and Clearance - Includes Private Vessels  
Phone Number: (904) 714-3100 X4
Email Address: jaxvecs@cbp.dhs.gov
Entry Specialist
Phone Number: (904) 714-3100 X5
Import Specialist
Phone Number: (904) 714-3100 X6 
Deferred Inspections and I-94 Corrections 
Phone Number: (904) 714-3100 X7
Email Address: I94jax@cbp.dhs.gov  
Outbound and Vehicle Exports 
Phone Number: (904) 714-3100 X8
Email Address: jax-outbound@cbp.dhs.gov

 


Notices

Reporting Requirements

Deferred Inspections - Individuals are requested to call in advance to confirm appointment at (904) 714-3100 X7. Deferred inspection operating hours are 8:00 am - 12:00 p.m., Tuesday & Wednesday only. Office is located at 10426 Alta Drive, Jacksonville, FL 32206.

Landing Rights - Submit all landing rights requests to jaxlandingrights@cbp.dhs.gov.
Operators must contact Jacksonville Airport Operation Command Center at, (904) 741-2020, to obtain PPR number prior to requesting CBP landing rights.

Private and Pleasure Boats
Download the ROAM app and/or email cbproam@cbp.dhs.gov 
Pleasure boat and private vessels information: https://www.cbp.gov/travel/pleasure-boats/pleasure-boat-overview/roam
Prior to arrival, email your information to jaxvecs@cbp.dhs.gov

Contact Information
For questions on seizures and penalties, call the Office of Fines, Penalties, and Forfeitures, in the Area Port of Tampa, Florida, (813) 228-2385.

Last Modified: Jun 10, 2024