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CBP Information Center

Need answers? We recommend you first use our CBP Information Center website at help.cbp.gov, which has more than 500 answers about CBP policies and procedures.

The CBP Information Center is open Monday–Friday, 8:30 a.m.–8 p.m. Eastern Time.

  • Submit your question, compliment, complaint or tip online, or call:

  • U.S. visitors: 877-CBP-5511

  • Visitors outside the U.S.: +1-202-325-8000

  • Telecommunications device for the hearing impaired: 7-1-1

Last Modified: Dec 20, 2024

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