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CBP Information Center

Need answers? We recommend you first use our CBP Information Center website at help.cbp.gov, which has more than 500 answers about CBP policies and procedures.

The CBP Information Center is open Monday–Friday, 8:30 a.m.–8 p.m. Eastern Time.

Submit your question, compliment, complaint or tip online, or call:
U.S. visitors: 877-CBP-5511
Visitors outside the U.S.: +1-202-325-8000
Telecommunications device for the hearing impaired: 7-1-1

Administration & Location Services
Information Correction Requests

This website seeks to provide timely and accurate information. If you find an error on cbp.gov, review and complete our Information Correction Form.

Information Correction Form
I-94 Information & Assistance

Review the "What can I do if I feel the information regarding my departure from the United States is incorrect?" section on the I-94 FAQ page.

I-94 FAQs
Service of Process

Procedures for service of summonses and complaints, as well as subpoenas for actions against the Agency or its personnel in their official capacity.

Service of Process

Last Modified: Apr 02, 2024

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