Ms. Andrea J. Bright serves as the Assistant Commissioner, Office of Human Resources Management, Enterprise Services, U.S. Customs and Border Protection. In this role, her priority is to provide a premiere employee experience from recruiting through retirement. She is responsible for all aspects of human resources services, including recruitment and hiring, benefits, survivor advocacy, workplace safety, personnel research, executive services, human resources business systems, labor and employee relations, and employee engagement. Ms. Bright is accountable for directing the quality and delivery of these services to more than 60,000 nationally and internationally dispersed, uniformed, and non-uniformed employees who comprise the largest law enforcement agency in the United States.
Prior to serving as Assistant Commissioner, Ms. Bright served as the Chief Human Capital Officer and Chief Learning Officer at the Office of Personnel Management (OPM), where she was responsible for overseeing all human resources functions and services for the agency. Ms. Bright also served in a variety of key leadership positions at OPM, including Deputy Associate Director for Human Resources Management/Deputy Chief Human Capital Officer, Deputy Human Resources Director, and Manager of Classification and Assessment Policy.
Ms. Bright completed graduate coursework in Industrial/Organizational Psychology at George Washington University, where she was a Presidential Merit Fellow. She also holds a Bachelor of Arts in Psychology, with a minor in English, from the University of Houston.