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Program and Partners

Application Guidance  Program and Partners


Our Challenges

Record increases in passenger and cargo volumes are outpacing CBP’s personnel and infrastructure resources, resulting in increased passenger wait times and cargo backups.

To address these challenges, CBP is pursuing public-private partnerships in the form of the Reimbursable Services Program and the Donations Acceptance Program. As authorized under Sections 481 and 482 of the Homeland Security Act, 2002, as amended by the Cross-Border Trade Enhancement Act, 2016, these programs allow CBP and our stakeholders to enter into agreements to address these challenges.

Types of Services

These services can include customs, immigration, agricultural processing, border security and support at any facility§ where CBP provides or will provide services, and may cover costs such as salaries, benefits, overtime expenses, administration, and transportation costs. Agreements may not unduly and permanently impact existing services.

There are no limitations on the number of agreements that can be signed per year.

In the air environment, the program can only be used for overtime and agriculture services. Small air ports of entry with fewer than 100,000 international passengers arriving annually; however, can use the program to offset CBP for the salaries and expenses of up to five full-time officers.

Applicants requesting CBP services at Centralized Examination Stations (CES) must be aware that execution of a Reimbursable Services Agreement does not constitute a waiver of any clause in the Requestor’s CES agreement with CBP or any statutes, regulations, or other authorities applicable to the Requestor, including Part 118 of Title 19 of the Code of Federal Regulations.  The applicant must agree that fee agreement costs billed by CBP pursuant to a Reimbursable Services Agreement are considered charges or expenses incurred in connection with the operation of a CES and therefore must be assumed by the Requestor and not billed to third parties.

§ - Applications for Foreign Trade Zone (FTZ) oversight will not be considered for Reimbursable Services Agreements.

Program Impacts

Since program inception, CBP has entered into over 500 agreements, providing more than 1.6 million additional processing hours at the request of our partners—accounting for the processing of more than 21.8 million travelers and over 2.4 million personal and commercial vehicles at land border ports of entry. At sea ports of entry, the RSP program has contributed to nearly 2 million additional agricultural and radiation portal monitor inspections.

The program continues to expand as new agreements are signed every year.

Current RSP Program Partners

Last Modified: Feb 13, 2025