You are CBP's best recruiter!
You live the mission every day. You know what it takes to protect America's citizens, borders, and economic prosperity. Combined with your passion and personal work experiences, this toolkit can help you promote CBP careers in your everyday interactions with people in your network. It features hiring information, FAQs, how-to guides, social media templates, and much more to help you effectively engage with potential CBP candidates during your organic conversations.
Before You Begin
Review these Best Practices for Employee Recruiters to understand how to use the toolkit and how to best engage with candidates and applicants in a meaningful way.
This section highlights contextual information that would be beneficial for a candidate to know before applying for a position at CBP. The upfront knowledge will provide a smooth hiring journey.
Overview of CBP Components
Provides a high-level overview of CBP components, including their typical assignments, to help candidates understand CBP's array of career options.
CBP Eligibility Requirements
Explains CBP-wide and component-specific eligibility requirements, to help candidates determine if they meet the basic standards for a job of interest.
CBP at a Glance
You know CBP, but potential candidates may not. This resource concisely explains CBP's, vision, mission, and priorities to support conversations with individuals who are not familiar with the agency.
Hiring Process Videos
QR codes are available for all hiring process videos to share with potential candidates. This will help them gain a clear understand of what to expect throughout the hiring process, leading to a more positive experience.
Here you will find key language and templates you can leverage when connecting with potential candidates in your network.
Join the Talent Network
Learn how to explain and promote the talent network among potential candidates interested in joining the CBP team.
Connect Via Email
Outlines potential language that employees can use when emailing potential CBP job candidates.
Come Home to CBP
Know a former CBP Officer or Border Patrol Agent who left the organization? Tell them CBP is hiring and share the information in this resource to encourage them to return.
Watch and Share Hiring Support Videos
To support applicants as they navigate through their CBP hiring journey, share these short videos that explain various aspects of the process.
- We're Hiring - Office of Professional Responsibility
- Your Journey to Becoming an Air and Marine Operations Agent
- Your Journey to Becoming a CBPO
- Your Journey to Becoming a BPA
- E-QIP
- Structured Interview
- Preparing for the Border Patrol Academy
- A Day in the Life of a U.S. Border Patrol Agent
- The Entrance Exam
- The Fitness Test
- The Medical Exam
- The Polygraph Exam
- The Final Offer
- Conditions of Employment
Connect Via Social Media
The following guides offer tips to support employees as you interact with applicants via social media and walk you through how to post on various social media channels. The images can be saved and posted to your personal social media account(s) to encourage your network to explore CBP careers. The guides can also provide inspiration for image captions, if needed.
We encourage all employees to include a disclaimer on their profile and posts to make it clear to the public that their statements are personal and not endorsed or sanctioned by the Government. We recommend using the following standard disclaimer language:
“The views and opinions provided herein are my own and do not necessarily represent the views of U.S. Customs of Border Protection or of the United States.”
- Do's and Don'ts
- How To: Post on LinkedIn
- How To: Post on Twitter
- How To: Post on Facebook
- How To: Post on Instagram
- Language: Twitter and Instagram
- Language: LinkedIn and Facebook
Social Media Images
Click the buttons below to find downloadable images to use for social media. The landscape images are best sized for platforms like LinkedIn, Facebook, and Twitter while the vertical images are best suited for Instagram (IG) Story posts.
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AMO Boat and Helicopter
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AMO Group
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USBP with canine
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CBP Non-Frontline
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CBPO with canine
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CBPO Female
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Non-Frontline Executive
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Agriculture Specialist
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OPR Criminal Investigator
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AEA Helicopter IG
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OPR Criminal Investigator IG
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CBPO Female IG
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BPA Female IG
This section provides informational overviews of frequently requested information when applicants are in the hiring process.
Hiring Process Overviews
Explains hiring processes for frontline and non-frontline CBP positions to showcase expectations for future CBP applicants.
Hiring Authorities
Breaks down special opportunities for veterans and individuals with disabilities to pursue CBP careers.
How to Use USAJobs
Outlines how an interested candidate can find and apply for CBP career opportunities on USAJobs.gov.
Applicant FAQs
Answers the most common questions about the application process to boost your knowledge base when conversing with potential future employees.
The information provided in this toolkit is for use on an unofficial basis. While CBP's National Recruitment Division has worked across components and program offices to pull the most relevant recruiting and hiring information, review and use of this toolkit does not constitute official CBP recruiter training/certification.
Consistent with the First Amendment’s guarantee of freedom of speech, the Agency may not compel its employees toward its preferred message during their off-duty time. While the Agency may encourage employees to share the Employee Recruiter Toolkit or other positive messages, the Agency may not require that employees communicate any particular message in their capacities as informal recruiters. When off-duty, employees enjoy the freedom to participate in an uninhibited marketplace of ideas so that any informal recruiting efforts should be voluntary.
For more information about how the Federal ethics laws apply to personal accounts on professional networking platforms, please see the Office of Government Ethics legal advisory that was recently published.
