SAN FRANCISCO – U.S. Customs and Border Protection (CBP), in partnership with Princess Cruises, expanded the use of facial biometrics into the debarkation process at the Port of San Francisco, becoming the latest seaport to modernize efforts to revolutionize cruise travel.
“With a resurgence in tourism, CBP is working closely with our cruise industry partners to efficiently and securely process arriving international passengers,” said David Salazar, CBP’s Director of Field Operations in San Francisco. “Facial biometrics further enhances the travel experience by utilizing safe, touch-free technology that streamlines entry procedures.”
When debarking the cruise vessel at a U.S. seaport, passengers will pause for a photo that will be compared to the traveler’s existing passport or visa photo in secure DHS systems to biometrically verify their identity. Once verified, passengers are allowed to proceed through inspections and exit the terminal. This innovative entry process further secures and enhances the customer experience while protecting the privacy of all travelers. The improved arrival process using facial biometrics verifies the traveler’s identity within two seconds and is more than 98% accurate.
U.S. travelers and select foreign nationals who are not required to provide biometrics and wish to opt out of the new biometric process can simply request a manual document check from a CBP officer consistent with existing requirements for admission into the United States.
To date, facial biometric comparison technology is available at 15 seaports across the United States and has been successfully used to process arriving passengers on cruise vessels in Florida, New Jersey, New York, Texas, California, Washington, Louisiana, Alabama, Puerto Rico, and Maryland.
Currently, more than 224 million travelers have participated in the biometric facial comparison process at air, land, and seaports of entry. As of September 2022, CBP has leveraged facial biometrics to prevent more than 1,600 impostors using genuine travel documents from illegally entering the United States at air and land Ports of Entry. More information on CBP’s use of biometric facial comparison technology to secure and streamline the arrival and departure process can be found here.
The San Francisco Field Office covers ports of entry in Alaska, Northern California, Colorado, Hawaii, Idaho, Northern Nevada, Oregon, Utah, Wyoming, as well as Guam and the Commonwealth of the Northern Mariana Islands.
CBP's border security mission is led at ports of entry by CBP officers and agriculture specialists from the Office of Field Operations. CBP screens international travelers and cargo and searches for illicit narcotics, unreported currency, weapons, counterfeit consumer goods, prohibited agriculture, invasive weeds and pests, and other illicit products that could potentially harm the American public, U.S. businesses, and our nation’s safety and economic vitality. Learn what CBP accomplished during "A Typical Day" in 2021. Learn more about CBP at www.CBP.gov.
Follow the Director of CBP’s San Francisco Field Office on Twitter at @DFOSanFrancisco for breaking news, current events, human interest stories and photos, and CBP’s Office of Field Operations on Instagram at @cbpfieldops.