Professionalism Service Managers (PSMs) are the primary point of contact to address concerns or comments about the inspections process of international travelers. For questions and concerns please request to speak to a supervisor.
| Ports of Entry | State(s) | Phone Number |
|---|---|---|
| Anchorage | AK | (907) 983-3144 |
| Los Angeles International Airport | CA | (310) 665-4633 |
| L.A./Long Beach Seaport | CA | (562) 366-5772 |
| Calexico | CA | (760) 768-2633 |
| San Diego Airport/Seaport | CA | (619) 685-4309 |
| Andrade | CA | (760) 572-7260 |
| San Ysidro | CA |
(619) 690-8973 |
| Otay Mesa | CA | (619) 671-8262 |
| Tecate | CA | (619) 938-8331 |
| San Francisco | CA | (650) 877-4065 |
| Denver | CO | (303) 342-7400 |
| Wilmington, Pittsburgh, Philadelphia | DE,PA | (215) 863-4244 |
| Jacksonville, Fernandina Beach, Panama City, Pensacola, St. Augustine | FL | (904) 714-3158 |
| Miami Airport | FL | (305) 874-4300 |
| Miami Seaport | FL | (305) 563-0970 |
| Orlando, Sanford, Cape Canaveral, Daytona, Melbourne | FL | (407) 825-4113 |
| Port Everglades/Ft. Lauderdale | FL | (954) 766-5297 |
| Tampa, Fort Myers, Naples, Port Manatee, Sarasota, St. Petersburg | FL | (813) 694-0367 |
| Key West | FL | (305) 296-0303 |
| West Palm Beach, Boca Raton, Stuart, Ft. Pierce, Vero Beach | FL | (772) 216-9469 |
| Atlanta | GA | (404) 765-2248 |
| Brunswick, Savannah | GA | (912) 966-0557 |
| Honolulu | HI | (808) 237-4706 |
|
Area Port of Great Falls |
MT | (406) 791-6116 |
|
Chicago - O'Hare/Midway, Green Bay, Peoria, Quad Cities,Milwaukee, Racine, Rockford, Rosemont |
IL,WI | (847) 928-3008 |
| Boston, Providence | MA | (617) 568-1810 |
| Baltimore | MD | (410) 962-8179 |
|
Bangor, Houlton, Ft. Fairfield, Madawaska, Fort Kent, Van Buren,Calais, Vanceboro, Lubec/Eastport, Jackman, Bridgewater |
ME | (207) 771-3629 |
| Detroit | MI | (734) 941-6180 ext. 244 |
| Minneapolis | MN | (612) 727-3415 ext. 2340 |
| St. Louis | MO | (314) 428-2662 ext. 227 |
|
Bozeman, Helena, Kalispell, Sweetgrass, Turner, Opheim, Great Falls,Chief Mountain, Piegan,Scobey,Raymond,Willow Creek, Roosville,Wild Horse, Morgan, Great Falls |
MT | (406) 791-6116 |
| Las Vegas | NV | (702) 730-6100 ext. 6037 |
| New York (JFK) | NY | (718) 553-1648 |
| New York, Newark | NY,NJ | (973) 297-6504 |
| Albany, Champlain, Trout River | NY | (518) 298-8319 |
| Alexandria Bay, Ogdensburg, Massena | NY | (315) 482-2261 ext. 2600 |
| Buffalo | NY | (716) 843-8401 |
| Charlotte, Wilmington, Raleigh-Durham, Morehead City, Winston-Salem | NC | (980) 235-1600 |
|
Grand Forks, Fargo, Portal, St. John, Antler, Sherwood, Noonan, Hansboro, Westhope, Carbury, Walhalla, Dunseith, Neche, Maida, Pembina, Ambrose, Northgate, Sarles, Fortuna, Minot, Williston, Hannah, Landcaster, Pinecreek, Roseau, Warroad, Baudette, International Falls, Grand Portage |
ND | (701) 825-5888 |
| Ashtabula/Conneaut, Cincinnati, Louisville, Indianapolis | OH | (216) 267-3600 ext. 1 |
| Portland | OR | (503) 335-2903 |
| Philadelphia, Pittsburgh, Wilmington | PA | (215) 863-4244 |
| Charleston, Greenville, Columbia, Myrtle Beach, Georgetown | SC | (843) 745-2680 |
| Dallas | TX | (972) 456-5602 |
| Houston Service Port and Airports | TX | (281) 230-4728 |
| Houston/Galveston Seaport | TX | (713) 454-8002 |
| El Paso | TX | (915) 730-7131 |
| Del Rio | TX | (830) 306-4339 |
| Hidalgo/Pharr/Anzalduas | TX | (956) 843-5751 |
| Eagle Pass | TX | (830) 752-3560 |
| Brownsville | TX | (956) 548-2744 ext. 1502 |
| Laredo | TX |
(956) 523-7379 |
| St. Thomas, USVI | USVI | (340) 774-4554 |
| St. Croix, USVI | USVI | (340) 773-1490 |
| Derby Line | VT | (802) 873-3219 |
| Highgate Springs | VT | (802) 868-2778 |
| St. Albans | VT | (802) 527-3300 |
| Washington-Dulles | VA | (703) 661-7127 |
| Norfolk , Richmond | VA | (757) 266-7427 |
|
Blaine, Sumas, Lynden, Danville, Bellingham, Point Roberts, Anacortes, Oroville, Laurier, Ferry, Metaline Falls, Nighthawk, Frontier, Boundary, Friday Harbor, Roche Harbor |
WA | (360) 332-3118 |
| Seattle, Port Angeles, Everett, Spokane, Aberdeen | WA | (206) 553-7960 |
| Puerto Rico | PR | (787) 253-4511 |
| Toronto | Canada | (905) 676-2606 ext. 194 |
| Saipan | MP | (670) 288-0028 |
| Guam (Tamuning) | GU | (671) 642-7611 |