Frequently Asked Questions about the Visa Waiver Program (VWP) and the Electronic System for Travel Authorization (ESTA)

The Visa Waiver Program (VWP) is administered by DHS and enables eligible citizens or nationals of designated countries to travel to the United States for tourism or business for stays of 90 days or less without first obtaining a visa.

Travel under the VWP is restricted to travelers possessing passports with specified security features. Visa Waiver Program requirements are:

• The passport must have a machine-readable zone on the biographic page.
• The passport must be an electronic passport with a digital chip containing biometric information about the passport owner.

As of April 1, 2016, all travelers must have an e-passport to use the VWP.  An e-Passport, denoted by the symbol  , is an enhanced secure passport with an embedded electronic chip. E-Passports are issued by the proper passport issuing authority and must meet international standards for securing and storing information corresponding to the passport and bearer.   

The Electronic System for Travel Authorization (ESTA) is an automated system that assists in determining eligibility to travel to the United States under the Visa Waiver Program (VWP) and whether such travel poses any law enforcement or security risk. Upon completion of an ESTA application, a traveler is notified of his or her eligibility to travel to the United States under the VWP.

No. An approved ESTA is not a visa. It does not meet the legal or regulatory requirements to serve in lieu of a U.S. visa when a visa is required under U.S. law. Individuals who possess a valid visa will still be able to travel to the United States on that visa for the purpose for which it was issued. Individuals traveling on valid visas are not required to apply for ESTA.

Information submitted by applicants through the ESTA website is subject to the same strict privacy provisions and controls that have been established for similar traveler screening programs. Access to such information is limited to those with a professional need to know. The website is operated by the U.S. government and employs technology to prevent unauthorized access to the information entered and viewed. Information is protected and governed by U.S. laws and regulations, including but not limited to the Federal Information Security Management Act.

DHS uses the application data to screen the individual before granting authorization to travel to the United States under the VWP. As part of this screening process, information that identifies suspected or known violators of the law and other persons of concern will be provided to the appropriate law enforcement, national security and/or counterterrorism agency.

All eligible nationals or citizens of VWP countries who plan to travel to the United States for temporary business or pleasure under VWP are required to receive an authorization through ESTA prior to boarding a U.S.-bound airplane or vessel or presenting themselves for admission  at a United States land border port of entry. The term "United States" refers to the continental United States, Alaska, Hawaii, Puerto Rico, Guam, the Virgin Islands of the United States, and the Commonwealth of the Northern Mariana Islands.

Accompanied and unaccompanied children, regardless of age, are also required to obtain an independent ESTA approval. A third party, such as a relative or travel agent, is permitted to submit an ESTA application on behalf of a VWP traveler.

Yes. Eligible nationals or citizens of countries that participate in the VWP require either an ESTA or a visa to transit the United States. If a traveler is only planning to transit through the United States en route to another country, when he or she completes the ESTA application, the traveler should enter the words "In Transit" and his or her final destination in the address lines under the heading “Address While In The United States.”

At anytime, but preferably as soon as a VWP traveler begins to plan a trip to visit the United States. Travelers may file ESTA applications through the ESTA website.

VWP travelers who have not received an ESTA approval may be denied boarding, experience delayed processing, or be denied admission at a U.S. port of entry.

All VWP travelers arriving by U.S.-bound airplane or vessel, regardless of their country of origination or port of embarkation, require an approved ESTA.

No. Each VWP traveler must have an approved ESTA for the passport he or she plans to use for travel to the United States. If travelers acquire a new passport, they must submit a new ESTA application for their new passport.

No. Use of a private service to apply for travel authorization via ESTA will not expedite approval. Third party websites that provide information about ESTA submit ESTA applications for VWP travelers are not endorsed by, associated with, or affiliated in any way with DHS or the U.S. government.

The traveler must provide, in English, biographical data including name, birth date and passport information. The traveler also must answer VWP eligibility questions regarding communicable diseases, arrests and convictions for certain crimes, past history of visa revocation or deportation and other questions. The traveler will also need their credit card information to pay the associated fees in order to complete the ESTA application.

No. DHS communicates a traveler’s ESTA status to the carriers. However, DHS recommends that travelers print out the ESTA application response as a record of their ESTA application number to confirm their ESTA status.

Yes, a new travel authorization via ESTA is required when: (1) the traveler is issued a new passport; (2) the traveler changes his or her name; (3) the traveler changes his or her gender; (4) the traveler’s country of citizenship changes; or (5) the circumstances underlying the traveler’s previous responses to any of the ESTA application questions requiring a “yes” or “no” response have changed.

ESTA approvals are typically granted for a two–year period or until the applicant’s passport expires, whichever is sooner. ESTA provides validity dates upon approval of the application. Therefore, a traveler must apply for a new ESTA when the prior ESTA approval or passport expires. The associated fee will be charged for each new application submitted.

If a traveler’s passport information changes, the individual is required to apply for a new travel authorization through ESTA. A new travel authorization is required if (1) the traveler is issued a new passport; (2) the traveler changes his or her name; (3) the traveler changes his or her gender; (4) the traveler’s country of citizenship changes; or (5) the circumstances underlying the traveler’s previous responses to any of the ESTA application questions requiring a “yes” or “no” response have changed. The associated fee will be charged for each new application submitted.

The ESTA website will prompt applicants to review the data submitted for the overall application prior to submission. The applicant will be able to print out the entire application and their ESTA status upon completion of the application. Once the browser is closed, the applicant will only be able to print out their ESTA status by retrieving their application. It will not be possible to print the entire application once the browser is closed. DHS recommends that travelers print out the ESTA application response to record their ESTA application number and to confirm their ESTA status.

If an ESTA application is denied and the traveler wishes to continue with the trip, the traveler will be required to apply for a nonimmigrant visa at a U.S. Embassy or Consulate. Visit the State Department website for more about visa application procedures.

DHS has carefully developed the ESTA program to ensure that only those individuals who are ineligible to travel to the United States under the VWP or those whose travel would pose a law enforcement or security risk are refused an ESTA. While the ESTA website provides a link to the DHS Travel Redress Inquiry Program (TRIP) website, there are no guarantees that a request for redress through DHS TRIP will resolve the VWP ineligibility that caused an applicant’s ESTA application to be denied.

U.S. Embassies and Consulates are not able to provide details about ESTA denials or resolve the issue that caused the ESTA denial. Embassies and Consulates will process an application for a non-immigrant visa, which, if approved, will be the only way that a traveler whose ESTA application has been denied would be authorized to travel to the U.S.

Yes.

Individuals who possess a valid visa will still be able to travel to the United States on that visa for the purpose for which it was issued. Individuals traveling on valid visas are not required to apply for an ESTA authorization.