New Webpage Alert
Please see our new Broker Continuing Education page for more information and upcoming webinars.
Customs Brokers and Customs Broker License applicants should refer to this webpage for information and announcements. The statutory authority for the licensing of customs brokers by the Secretary of the Treasury is found in section 641, Tariff Act of 1930, as amended (19 U.S.C. 1641). Rules and regulations related to the licensing of customs brokers are set forth in Part 111 of the CBP Regulations (19 C.F.R. 111.0, et seq.). Licenses are issued to persons (i.e., individuals, corporations, partnerships, and associations) to conduct "customs business" on behalf of other persons.
2024 Annual Permit User Fee - eCBP Portal Opens November 29, 2023
CBP will begin accepting online submissions of the 2024 annual permit user fee via the eCBP portal on November 29, 2023. The 2024 annual permit user fee is $174.80 and is due no later than February 9, 2024.
2024 Triennial Status Report - eCBP Portal Opens December 18, 2023
CBP will begin accepting online submissions of the 2024 triennial status report (TSR) and fee via the eCBP portal on December 18, 2023. The TSR and $100 fee are due no later than February 29, 2024.
Save Time – Submit Online!
Online, automated Annual Permit User Fee payment and Triennial Status Report filing/payment.
On December 18, 2023, Revenue Modernization’s Electronic Payment Options project (ePO/eCBP) in conjunction with the Office of Trade’s Broker Management Branch, will begin accepting submissions of the 2024 Triennial Status Report (TSR).
All licensed customs brokers are encouraged to visit the eCBP portal to submit their required TSR. Brokers can use their Login.gov information to authenticate their TSR submission in the eCBP portal and navigate through the self-paced questions to fulfill the TSR requirement. As the user navigates through the few short screens to complete the filing process, he/she/they will be prompted to address the following new requirements:
- An individual broker not actively engaged in transacting business as a broker must provide his or her current mailing address.
- An individual broker not actively engaged in transacting business as a broker must state whether or not he or she still meets the applicable requirements.
- A partnership, association, or corporation broker transacting customs business must provide information on the broker’s office of record.
- A partnership, association, or corporation broker transacting customs business must provide information on the permit qualifier, member(s)/officer(s) of the organization, and license qualifier via an uploaded PDF/Word/Excel document.
- A partnership, association, or corporation broker must affirm in their triennial report that they continue to meet all applicable requirements.
The user will also be prompted to identify whether his/her/their organization will pay the $100 processing fee on his/her/their behalf. Brokerages are able to pay the fee for all their licensed employees at one time. Improved payment receipting and payment notification ensures that the brokerage and individual licensed brokers have plenty of documentation for compliance purposes.
Webinar (December 15, 2023 at 2:00 p.m. ET)
CBP hosted a webinar December 15, 2023 at 2:00 p.m., ET. This educational webinar covered 2024 Triennial Status Reporting and Annual Permit User Fee Submissions.
Play the December 15, 2023 Webinar Recording or view the December 15, 2023 Webinar Slides.
For more information, see the Frequently Asked Questions and TSR system Quick Reference Guides on the eCBP Portal resource page on cbp.gov.
For eCBP portal technical assistance, contact the Rev Mod Service Desk (RMSD) at revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext 4670.
Save Time – Submit Online!
Revenue Modernization’s Electronic Payment Options project (ePO/eCBP), in conjunction with Office of Trade’s Broker Management Branch will begin accepting submissions of the annual user fee payment via the eCBP portal starting November 29, 2023 through the February 9, 2024 due date which was published in a Federal Register Notice on November 27, 2023.
All national permit holders should visit the eCBP portal to submit their required annual user fee. Login using authentication from Login.gov and provide the user fee payment to fulfill the requirement. Payment receipting ensures that the permitted broker has documentation of compliance.
Effective October 1, 2023, the COBRA fee (USER FEE) for permits is $174.80. The annual user fee amount owed for each active permit is $174.80 and should be submitted through the eCBP portal.
For more information see FAQs and Permit User Fee Quick Reference Guides at: https://www.cbp.gov/trade/ecbp.
For eCBP portal technical assistance, contact the Rev Mod Service Desk (RMSD) at revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext 4670.
Port Code | Port Name | Broker Management Officer | BMO Phone Number | BMO Email | Mailing Address | Assistant Center Director |
---|---|---|---|---|---|---|
Agriculture and Prepared Products Center | ||||||
0101 | Portland, ME | John Dobbs | (207) 771-3607 | john.l.dobbs@cbp.dhs.gov | 155 Gannett Drive, South Portland, ME 04106 | Israel Adame |
2604 |
Nogales, AZ |
Mayra Granados |
(956) 794-9396 |
715 Bob Bullock Loop, Laredo, TX 78043 |
Dave Shaw |
|
3304 |
Great Falls, MT |
Mayra Granados |
(956) 794-9396 |
715 Bob Bullock Loop, Laredo, TX 78043 |
Dave Shaw |
|
Apparel, Footwear and Textiles | ||||||
1401 |
Norfolk, VA |
Irma Lopez |
(757) 533-4244 |
101 E Main Street, Norfolk, VA 23510 |
Mitchel Landau |
|
1601 |
Charleston, SC |
Nina Scierka |
(843) 577-6525 |
200 E Bay Street, Charleston, SC 29401 |
Mitchel Landau |
|
2809 |
San Francisco, CA |
Kathleen Maguire |
(415) 782-9410 |
555 Battery Street, San Francisco, CA 94111 |
Alice Buchanan |
|
3701 |
Milwaukee, WI |
Michael J. Keegan |
(414) 486-7790 X 2021 |
4915 S Howell Avenue, Milwaukee, WI 53207 |
Alice Buchanan |
|
5201 |
Miami, FL |
Benito Montero |
(305) 869-2646 |
6601 NW 25th Street, Miami, FL 33122 |
Mitchel Landau |
|
Automotive and Aerospace Center | ||||||
1001 |
New York, NY |
Margaret Hernandez |
(718) 487-5072 Extension 5076 |
John F. Kennedy Intl Airport, Building 77, 2nd Floor, Executive Office, Jamaica, NY 11430 |
Sandra M. Lopez |
|
1901 |
Mobile, AL |
Engrid Perryman |
(251) 378-7622 |
150 N. Royal Street, Suite 3004, Mobile, AL 36602 |
Lucy Guardiola |
|
3001 |
Seattle, WA |
Juan Valenzuela |
(520) 397-2065 |
1000 Second Avenue, Suite 2100, Seattle, WA 98104 |
Lucy Guardiola |
|
3401 |
Pembina, ND |
Cindy Stewart |
(701) 825-5811 |
10980 I-29, Suite 2, Pembina, ND 58271 |
Patricia Tate |
|
3501 |
Minneapolis, MN |
Julian Falla |
(952) 857-3100 X3189 |
julian.falla@cbp.dhs.gov
|
5600 American Blvd. W, Ste. 760, Bloomington, MN 55437 |
Patricia Tate |
3801 |
Detroit, MI |
Mary Jo Ledesma |
(313) 442-0267 |
985 Michigan Ave, Detroit, MI 48226 |
Patricia Tate |
|
Base Metals Center | ||||||
2002 |
New Orleans, LA |
Tammy Urban |
(504) 670-2359 |
423 Canal Street, Room 251 New Orleans, LA 70130 |
Tracy Roy |
|
3901 |
Chicago, IL |
Mary Lou Belfiore |
(847) 928-6072 |
5600 Pearl Street, Rosemont, IL 60018 |
Ed Wachovec |
|
4101 |
Cleveland, OH |
Michelle English |
(440) 891-2531 |
6747 Engle Road Cleveland, OH 44130 |
Michael Dean |
|
Consumer Products and Mass Merchandising Center | ||||||
0502 |
Providence, RI |
Lydia Wells |
(617) 565-4615 |
300 Jefferson Blvd., Suite 106, Warwick, RI, 02888 |
Paul Sumbi |
|
1303 | Baltimore, MD | Brandon Miles | (410) 962-2869 | brandon.j.miles@cbp.dhs.gov | 40 S. Gay Street, Baltimore, MD 21202 | Judy Staudt |
1512 |
Charlotte, NC |
Thomas E. Rice |
(704)329-6142 |
1901 Crossbeam Drive, Charlotte, NC 28217 |
Linda Golf |
|
1704 |
Atlanta, GA |
Danny Griffin |
(404) 675-1266 |
157 Tradeport Drive, Atlanta, GA 30354 |
Linda Golf |
|
1801 |
Tampa, FL |
Frank Mahoney |
(813) 241-6743 x242 |
francis.p.mahoney@cbp.dhs.gov
|
1803 Eastport Drive, Tampa, Florida 33605
|
Linda Golf |
3201 |
Honolulu, HI |
Susan Kakuda |
(808) 356-4155 |
300 Ala Moana Blvd, Honolulu, HI 96850 |
Linda Golf |
|
4503 |
St. Louis, MO |
Lenora Damper |
(314) 428-2662 x210 |
4477 Woodson Road, St. Louis, MO 63134 |
Paul Sumbi |
|
5501 |
Dallas/Ft Worth, TX |
Willie Childs |
(972) 870-7524 |
7501 Esters Blvd., Suite 160, Irving, TX 75063 |
Paul Sumbi |
|
Electronics Center | ||||||
2704 |
Los Angeles/Long Beach, CA |
Tuyen Pham |
(562) 366-5420 |
310 E Ocean Blvd Suite 900, Los Angeles, CA 90802 |
Yolanda Benitez |
|
3126 |
Anchorage, AK |
Tuyen Pham |
(562) 366-5420 |
310 E Ocean Blvd Suite 900, Los Angeles, VA 90802 |
Yolanda Benitez |
|
Industrial & Manufacturing Materials Center | ||||||
0712 |
Champlain, NY |
Doreen LaBelle |
(518) 298-7909 |
237 W Service Road, Champlain, NY 12919 |
John Walkowiak |
|
0901 |
Buffalo, NY |
John Walkowiak |
(716) 843-8301 |
726 Exchange Street, Suite 400, Buffalo, NY 14210 |
Robert Bekalarski |
|
1703 |
Savannah, GA |
Doreen LaBelle |
(518) 298-7909 |
237 W. Service Road, Champlain, NY 12919 |
Jonathan Erece |
|
Machinery Center | ||||||
5401 |
Washington, DC |
Bernadette R. Howe |
(215) 717-5818 |
22685 Holiday Park Drive, Suite 15, Sterling, VA 20598 |
Fred Perez |
|
1101 |
Philadelphia, PA |
Bernadette R. Howe |
(215) 717-5818 |
200 Chestnut Street, Philadelphia, PA 19106 |
Fred Perez |
|
2304 |
Laredo, TX |
Elida C. Flores |
(956) 794-9310 |
715 Bob Bullock Loop, Laredo, TX 78045 |
Carmen Dickinson |
|
2904 |
Portland, OR |
Christian Garcia |
(503) 326-3031 |
8337 NE Alderwood Road, Portland, OR 97220 |
Fred Perez |
|
Petroleum, Natural Gas and Minerals Center | ||||||
0201 |
St. Albans, VT |
Daniel Saunders |
(281) 985-6894 |
50 S. Main Street, Suite 100R, St. Albans, VT 05478 |
Jeffrey Saum |
|
0401 |
Boston, MA |
Daniel Saunders |
(281) 985-6894 |
10 Causeway Street, Boston, MA 02222 |
Jeffrey Saum |
|
5301 |
Houston, TX |
Daniel Saunders |
(281) 985-6894 |
2350 N Sam Houston Pkwy E, Suite 900, Houston, TX 77032 |
Jeffrey Saum |
|
Pharmaceuticals, Health and Chemicals Center | ||||||
2006 |
Memphis, TN |
Kinya Miller |
(901) 480-4042 |
2813 Business Park Dr, Bldg 1, Memphis, TN 38118 | David Gault | |
2402 | El Paso, TX | Walter Carrera | (915) 872-4760 |
9400 Viscount Blvd., El Paso, TX 79925 |
Diane Amstutz |
|
2506 |
Otay Mesa, CA |
Frank Uotani |
(619) 671-8030 |
9777 Via De La Amistad., San Diego, CA 92154 |
Brandy Porter |
|
San Juan Field Office | ||||||
4909 |
San Juan, PR |
Sheila Maldonado |
(787) 729-6994 |
State Rd 165 Kilometer 1.2, Guaynabo, PR 00968 |
Mayra Claudio |
General CBLE Information
CBLE Information
CBLE Score Notification Letters and Appeal Due Dates
The bi-annual Customs Broker License Exam (CBLE) is administered on the fourth Wednesday of April and October. Exam Results Letters are emailed to examinees within two to three weeks from the date of the exam. First Appeals are due no later than 60 days from the date the Exam Results Letters were sent. Second Appeals are due no later than 60 days from the date the First Appeal Results Letters were sent.
Pass Rate Information
The May 1, 2024 CBLE resulted in a 13% pass rate prior to appeal decisions.
The October 25, 2023 CBLE resulted in a 34% pass rate prior to appeal decisions.
The April 26, 2023 CBLE resulted in a 5.5% pass rate prior to appeal decisions.
Broker Exam Questions
CBP welcomes the submittal of new questions for future broker exams. Please submit your questions to brokermanagement@cbp.dhs.gov with "Future Exam Questions" in the subject line.
U.S. Customs and Border Protection (CBP) published the Continuing Education for Licensed Customs Brokers Final Rule. Please see our new Broker Continuing Education page for additional information.
The Customs broker regulations in part 111 of title 19 of the Code of Federal Regulations (19 CFR 111) have been subject to review by the broker community, CBP, and the Commercial Customs Operations Advisory Council (COAC) for several years. During this time, CBP solicited feedback from the trade community through webinars, port meetings and trade association meetings, aiming to promote transparency and collaboration while modernizing regulations to reflect the role of the broker in today’s business environment.
In the April 2016 COAC public meeting, the COAC Broker Regulations Working Group (BRWG) made 37 recommendations to modernize 19 CFR 111. The COAC BRWG included participants from the trade community and CBP representatives. BRWG Recommendations focused on the following areas: the evolving role of the broker; confidentiality, cybersecurity and record retention; responsible supervision and control and employee reporting; and licensing and permits. Included in those recommendations were a proposed single, national permit for brokers, as well as electronic process changes.
The two Notices of Proposed Rulemaking (NPRMs), published June 5, 2020, reflected many of these recommendations and proposed changes to align the broker regulations with contemporary business practices in the electronic environment. Considering the proposed changes and public comments received in response to the NPRMs, CBP published two Final Rules on October 18, 2022, Modernization of the Customs Broker Regulations (87 FR 63267) and Elimination of Customs Broker District Permit Fee (87 FR 63262). These rules modernize the customs broker regulations and provide resource optimization for both industry and CBP and will update compliance requirements to protect revenue and strengthen CBP’s knowledge of importers.
Key changes in the Final Rules include:
- Creating a new term and definition for "Processing Center"
- Transitioning to a national permit framework
- Increasing license application fees and expanding forms of payment
- Codifying that U.S. customs business is conducted within the U.S. customs territory
- Revising regulations regarding the broker/client relationship
- Updating the responsible supervision and control oversight framework
- Strengthening cyber security and records requirements
- Modernizing broker reporting and Automated Commercial Environment (ACE) capabilities through the broker account portal
- Changing broker exam and licensing processes
For more information on the Customs Broker Modernization Regulations 19 CFR 111.
For frequently asked questions on the Customs Broker Modernization Regulations 19 CFR 111.
Fee Updated Calendar Year 2024
Effective October 1, 2023, the COBRA Fee for permits (USER FEE) is $174.80 (was $163.71)
Effective October 1, 2023, the broker application finger printing fee remains $11.25