The Surety Bonds & Accounts Team (SBAT) has established a voice mailbox (317) 614-4880 for all inquiries concerning bond centralization. This includes inquiries into the status of all submissions to the SBAT. When calling the number, if you reach the voicemail leave a brief message and include your name, phone number, and an email address. A team member within two business days. When inquiring about the status of a specific bond application; provide the principal's name and importer number. The SBAT will not respond to status inquiries if the application has been on file with the Revenue Division for less than 5 business days.
It is imperative that each bond submission list a point of contact name, telephone number, fax number and if applicable and email address.
Comments about the bond centralization process or specific requests for problem resolution, may be emailed to levette.trabue@dhs.gov.