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Customs Brokers

New Webpage Alert

Please see our new Broker Continuing Education page for more information and upcoming webinars.


Customs Brokers and Customs Broker License applicants should refer to this webpage for information and announcements. The statutory authority for the licensing of customs brokers by the Secretary of the Treasury is found in section 641, Tariff Act of 1930, as amended (19 U.S.C. 1641). Rules and regulations related to the licensing of customs brokers are set forth in Part 111 of the CBP Regulations (19 C.F.R. 111.0, et seq.). Licenses are issued to persons (i.e., individuals, corporations, partnerships, and associations) to conduct "customs business" on behalf of other persons.

2025 Annual Permit User Fee - eCBP Portal Opens December 2, 2024

CBP will begin accepting online submissions of the 2025 annual permit user fee via the eCBP portal on December 2, 2024. The 2025 annual permit user fee is $180.57 and is due no later than January 31, 2025.

Office of Trade’s Broker Management Branch, in conjunction with Revenue Modernization’s Electronic Payment Options project (ePO/eCBP), will begin accepting submissions of the annual user fee payment via the eCBP portal starting December 2, 2024, through the January 31, 2025, due date which was published in a Federal Register Notice on November 22, 2024.

All national permit holders should visit the eCBP portal to submit their required annual user fee. Login using authentication from Login.gov and provide the user fee payment to fulfill the requirement. Payment receipting ensures that the permitted broker has documentation of compliance.

Effective October 1, 2024, the COBRA fee (USER FEE) for permits is $180.57. The annual user fee amount owed for each active permit issued on or before December 31, 2024 is $180.57 and should be submitted through the eCBP portal no later than January 31, 2025.

Failure to submit the annual permit user fee by the due date will result in permit revocation by operation of law.

For more information see FAQs and Permit User Fee Quick Reference Guides at: https://www.cbp.gov/trade/ecbp

For eCBP portal technical assistance, contact the Rev Mod Service Desk (RMSD) at revmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext 4670.

BMO Contacts
Port Code Port Name Broker Management Officer BMO Phone Number BMO Email Mailing Address Assistant Center Director
Agriculture and Prepared Products Center
0101 Portland, ME John Dobbs (207) 771-3607 john.l.dobbs@cbp.dhs.gov 155 Gannett Drive, South Portland, ME 04106 Israel Adame

2604

Nogales, AZ

Mayra Granados

(956) 794-9396

mayra.j.granados@cbp.dhs.gov

715 Bob Bullock Loop, Laredo, TX 78043

Dave Shaw

3304

Great Falls, MT

Mayra Granados

(956) 794-9396

mayra.j.granados@cbp.dhs.gov

715 Bob Bullock Loop, Laredo, TX 78043

Dave Shaw

Apparel, Footwear and Textiles

1401

Norfolk, VA

Irma Lopez 

(757) 533-4244

irma.l.lopez@cbp.dhs.gov

101 E Main Street, Norfolk, VA 23510

Mitchel Landau

1601

Charleston, SC

Nina Scierka

(843) 577-6525

nina.scierka@cbp.dhs.gov

200 E Bay Street, Charleston, SC 29401

Mitchel Landau

2809

San Francisco, CA

Kathleen Maguire

(415) 782-9410

kathleen.maguire@cbp.dhs.gov

555 Battery Street, San Francisco, CA 94111

Alice Buchanan

3701

Milwaukee, WI

Jacquelyn, Timme 

(206) 553-2499 

jacquelyn.timme@cbp.dhs.gov

4915 S Howell Avenue, Milwaukee, WI 53207

Alice Buchanan

5201

Miami, FL

Benito Montero

(305) 869-2646

benito.montero@cbp.dhs.gov

6601 NW 25th Street, Miami, FL 33122

Mitchel Landau

Automotive and Aerospace Center

1001

New York, NY

Margaret Hernandez

(718) 487-5072

Extension 5076

margaret.t.hernandez@cbp.dhs.gov

John F. Kennedy Intl Airport, Building 77, 2nd Floor, Executive Office, Jamaica, NY 11430

Sandra M. Lopez

1901

Mobile, AL

Engrid Perryman

(251) 378-7622

engrid.e.perryman@cbp.dhs.gov

150 N. Royal Street, Suite 3004, Mobile, AL 36602

Lucy Guardiola

3001

Seattle, WA

Juan Valenzuela

(520) 397-2065

juan.c.valenzuela@cbp.dhs.gov

1000 Second Avenue, Suite 2100, Seattle, WA 98104

Lucy Guardiola

3401

Pembina, ND

Cindy Stewart

(701) 825-5811

cindy.l.stewart@cbp.dhs.gov

10980 I-29, Suite 2, Pembina, ND 58271

Patricia Tate

3501

Minneapolis, MN

Julian Falla

(952) 857-3100 X3189

julian.falla@cbp.dhs.gov

 

5600 American Blvd. W, Ste. 760, Bloomington, MN 55437

Patricia Tate

3801

Detroit, MI

Mary Jo Ledesma

(313) 442-0267

mary.jo.ledesma@cbp.dhs.gov

985 Michigan Ave, Detroit, MI 48226

Patricia Tate

Base Metals Center

2002

New Orleans, LA

Tracy Roy

(202) 302-6490

tracy.d.roy@cbp.dhs.gov

40 S. Gay Street, Baltimore, MD 21202

Tracy Roy

3901

Chicago, IL

Mary Lou Belfiore

(847) 928-6072

mary.lou.belfiore@cbp.dhs.gov

5600 Pearl Street, Rosemont, IL 60018

Ed Wachovec

4101

Cleveland, OH

Michelle English

(440) 891-2531

michelled.english@cbp.dhs.gov

6747 Engle Road Cleveland, OH 44130

Michael Dean

Consumer Products and Mass Merchandising Center

0502

Providence, RI

Lydia Wells

(617) 565-4615

lydia.j.wells@cbp.dhs.gov

300 Jefferson Blvd., Suite 106, Warwick, RI, 02888

Paul Sumbi

1303 Baltimore, MD Brandon Miles (410) 962-2869 brandon.j.miles@cbp.dhs.gov 40 S. Gay Street, Baltimore, MD 21202 Judy Staudt

1512

Charlotte, NC

Thomas E. Rice

(704)329-6142

thomas.e.rice@cbp.dhs.gov

1901 Crossbeam Drive, Charlotte, NC 28217

Linda Golf

1704

Atlanta, GA

Danny Griffin

(404) 675-1266

danny.r.griffin@cbp.dhs.gov

157 Tradeport Drive, Atlanta, GA 30354

Linda Golf

1801

Tampa, FL

Frank Mahoney

(813) 241-6743  x242

francis.p.mahoney@cbp.dhs.gov

 

1803 Eastport Drive, Tampa, Florida 33605

 

Linda Golf

3201

Honolulu, HI

Susan Kakuda

(808) 356-4155

susan.t.kakuda@cbp.dhs.gov

300 Ala Moana Blvd, Honolulu, HI 96850

Linda Golf

4503

St. Louis, MO

Lenora Damper 

(314) 428-2662 x210

lenora.d.damper@cbp.dhs.gov

4477 Woodson Road, St. Louis, MO 63134

Paul Sumbi

5501

Dallas/Ft Worth, TX

Willie Childs

(972) 870-7524

willie.1.childs@cbp.dhs.gov

7501 Esters Blvd., Suite 160, Irving, TX 75063

Paul Sumbi

Electronics Center

2704

Los Angeles/Long Beach, CA

Tuyen Pham

(562) 366-5420

tuyen.pham@cbp.dhs.gov

310 E Ocean Blvd Suite 900, Los Angeles, CA 90802

Yolanda Benitez

3126

Anchorage, AK

Tuyen Pham

(562) 366-5420

tuyen.pham@cbp.dhs.gov

310 E Ocean Blvd Suite 900, Los Angeles, VA 90802

Yolanda Benitez

Industrial & Manufacturing Materials Center

0712

Champlain, NY

Doreen LaBelle

(518) 298-7909

doreen.a.labelle@cbp.dhs.gov

237 W Service Road, Champlain, NY 12919

John Walkowiak

0901

Buffalo, NY

John Walkowiak

(716) 843-8301

john.f.walkowiak@cbp.dhs.gov

726 Exchange Street, Suite 400, Buffalo, NY 14210

Robert Bekalarski

1703

Savannah, GA

Doreen LaBelle

(518) 298-7909

doreen.a.labelle@cbp.dhs.gov

237 W. Service Road, Champlain, NY 12919

Jonathan Erece

Machinery Center

5401

Washington, DC

Bernadette R. Howe

(215) 717-5818

bernadette.r.howe@cbp.dhs.gov

22685 Holiday Park Drive, Suite 15, Sterling, VA 20598

Fred Perez

1101

Philadelphia, PA

Bernadette R. Howe

(215) 717-5818

bernadette.r.howe@cbp.dhs.gov

200 Chestnut Street, Philadelphia, PA 19106

Fred Perez

2304

Laredo, TX

Elida C. Flores

(956) 794-9310

elida.flores@cbp.dhs.gov

715 Bob Bullock Loop, Laredo, TX 78045

Carmen Dickinson

2904

Portland, OR

Christian Garcia 

(503) 326-3031

christian.garcia@cbp.dhs.gov

8337 NE Alderwood Road, Portland, OR 97220 

Fred Perez

Petroleum, Natural Gas and Minerals Center

0201

St. Albans, VT

Channel Dawson

(281) 985-6894

channell.m.dawson@cbp.dhs.gov

2350 N Sam Houston Pkwy E, Suite 900, Houston, TX 77032 

Michelle English

0401

Boston, MA

Lydia Wells

(617) 565-4615

lydia.j.wells@cbp.dhs.gov

10 Causeway Street, Boston, MA 02222

Sinith Kimchrea

5301

Houston, TX

Channel Dawson

(281) 985-6894

channell.m.dawson@cbp.dhs.gov

2350 N Sam Houston Pkwy E, Suite 900, Houston, TX 77032 

Michelle English

Pharmaceuticals, Health and Chemicals Center

2006

Memphis, TN

Kinya Miller

(901) 480-4042

kinya.t.miller@cbp.dhs.gov

2813 Business Park Dr, Bldg 1, Memphis, TN 38118 David Gault
2402 El Paso, TX Walter Carrera (915) 872-4760

walter.carrera@cbp.dhs.gov

9400 Viscount Blvd., El Paso, TX 79925

Diane Amstutz

2506

Otay Mesa, CA

Frank Uotani

(619) 671-8030

frank.k.uotani@cbp.dhs.gov

9777 Via De La Amistad., San Diego, CA 92154

Brandy Porter

San Juan Field Office

4909

San Juan, PR

Sheila Maldonado 

(787) 729-6994

sheila.maldonado@cbp.dhs.gov

State Rd 165 Kilometer 1.2, Guaynabo, PR 00968

Mayra Claudio

Candidates looking for information on the current CBLE should reference the CBLE Information webpage.

Overview

CBP recognized the need to modernize the CBLE in 2021 and set the goal to develop and administer a modern, consistent, and reliable exam that accurately tests examinees on the knowledge required for conducting Customs business in the modern environment. To achieve this goal, CBP will seek to:

  1. Improve the examinee experience;
  2. Align exam content to required industry knowledge;
  3. Increase the reliability of initial exam results;
  4. Ensure fairness across exam administrations; and
  5. Provide a consistent exam across administrations.

Since 2021, CBP has completed a benchmarking study analyzing public and private examinations to identify best practices in exam creation, administration, and post-exam review.

CBP then presented its vision for a modern exam and findings from the benchmarking study to the Commercial Customs Operations Advisory Committee (COAC) Broker Modernization Working Group (BMWG). Over a seven-month period, CBP and COAC BMWG held eight workshops and developed the seven CBLE recommendations finalized on June 26th, 2024.

Now, CBP is taking steps to implement best practices and achieve its vision for a modern exam. Before changes are made to the exam, CBP will publish detailed information on CBP.gov and make additional resources available.

All CBLE Modernization questions can be sent to brokermanagement@cbp.dhs.gov. Please include “CBLE Modernization” in the subject line to ensure a timely response.

U.S. Customs and Border Protection (CBP) published the Continuing Education for Licensed Customs Brokers Final Rule. Please see our new Broker Continuing Education page for additional information. 

The Customs broker regulations in part 111 of title 19 of the Code of Federal Regulations (19 CFR 111) have been subject to review by the broker community, CBP, and the Commercial Customs Operations Advisory Council (COAC) for several years. During this time, CBP solicited feedback from the trade community through webinars, port meetings and trade association meetings, aiming to promote transparency and collaboration while modernizing regulations to reflect the role of the broker in today’s business environment.  

In the April 2016 COAC public meeting, the COAC Broker Regulations Working Group (BRWG) made 37 recommendations to modernize 19 CFR 111. The COAC BRWG included participants from the trade community and CBP representatives. BRWG Recommendations focused on the following areas: the evolving role of the broker; confidentiality, cybersecurity and record retention; responsible supervision and control and employee reporting; and licensing and permits. Included in those recommendations were a proposed single, national permit for brokers, as well as electronic process changes.  

The two Notices of Proposed Rulemaking (NPRMs), published June 5, 2020, reflected many of these recommendations and proposed changes to align the broker regulations with contemporary business practices in the electronic environment. Considering the proposed changes and public comments received in response to the NPRMs, CBP published two Final Rules on October 18, 2022, Modernization of the Customs Broker Regulations (87 FR 63267) and Elimination of Customs Broker District Permit Fee (87 FR 63262). These rules modernize the customs broker regulations and provide resource optimization for both industry and CBP and will update compliance requirements to protect revenue and strengthen CBP’s knowledge of importers.  

Key changes in the Final Rules include:

  • Creating a new term and definition for "Processing Center" 
  • Transitioning to a national permit framework
  • Increasing license application fees and expanding forms of payment
  • Codifying that U.S. customs business is conducted within the U.S. customs territory 
  • Revising regulations regarding the broker/client relationship 
  • Updating the responsible supervision and control oversight framework 
  • Strengthening cyber security and records requirements
  • Modernizing broker reporting and Automated Commercial Environment (ACE) capabilities through the broker account portal 
  • Changing broker exam and licensing processes 

For more information on the Customs Broker Modernization Regulations 19 CFR 111.

For frequently asked questions on the Customs Broker Modernization Regulations 19 CFR 111.

Fee Updated Calendar Year 2024

Effective October 1, 2023, the COBRA Fee for permits (USER FEE) is $174.80 (was $163.71)
Effective October 1, 2023, the broker application finger printing fee remains $11.25

Last Modified: Nov 22, 2024